iACTIVA completes a full circle by allowing your customers to access a user-friendly web portal in order to communicate with your process and conduct their transactions online with ease and safety. It reduces the load on front desks and contact centers and creates a collaboration community for your customers.
iActiva offers Customer Account Management whereby customers can manage their own profiles. They can also view summarized financial statements, payments that are due and details about service fee.
The detailed iActiva e-transaction module helps your business, process all transactions online and eliminates paperwork. You can initiate follow-ups and view the flow of payments along with notifications. Transactions that are processed off-line are also visible along with their status and users can conduct online payments.
The Local Messaging System helps in sending and receiving messages and notifications. Users can also send inquiries to customer services.
iLead has been a wonderful partner for us. The team has a tireless work ethic, endless enthusiasm, and the know-how to get things done for us quickly. They are incredibly responsive and will do whatever it takes to get the job done. iLead Integrated Solutions company is registered in State of Kuwait and is conducting its business with MEA focus and global reach with its global partners.
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